Design for Real Life – An interview with Sara Wachter-Boettcher · An A List Apart Article

What Eric and I are really advocating for, then, is for design teams to build a deep breath into their process—to say, every time they make a decision, “who might be harmed by this? In which circumstances does this feature break down for a user? How can we strengthen our work to avoid that?” There’s even an activity we talk about in the book, the “premortem”—where, instead of sitting down after a project ends to discuss how it went, you sit down beforehand and imagine all the ways it could go wrong.

Source: Design for Real Life – An interview with Sara Wachter-Boettcher · An A List Apart Article

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